What is a Monitor and where do I find it?

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It’s all well and good making efforts to improve your LMS,

but how do you know if it worked?

Monitors track application activity to better understand your users

In this section we will cover:

So, what is a Monitor?

When you got to work this morning, did you have to swipe your ID card to get in the building?

Perhaps you had to swipe to get onto Campus and again to get into your Department. We all have experience with ID cards and those small black panels with blinking red and green lights.

Well, Monitors are just like those black ID swipe panels but instead of being installed at a door, we install our Monitors on a webpage or an element within it. Just like our ID cards, when a user enters that webpage, their UserID is ‘swiped’.

INFO! Monitors do not record Role information, so every hit is logged, even if it is a user who is an instructor in one course and a student in another. They just can’t be tricked!!

Now, back to your trip into work this morning.

When you swiped in, the security system will have noted down who you are, where you were and what time you swiped. When you leave to go home this evening, the security system will note down the time you left.

However, Security can’t see what you spent your time doing while you were on campus. You could have had a nap in the Library and they would be none-the-wiser!

Similarly, when a user triggers a Monitor, our system will record who it is, where they are in the application and when that user moves to a different area, our system will record when the user left and therefore how much time they spent in that particular area. Just like with ID cards, we are not able to tell what a user did whilst on that page. They could have navigated there and then got distracted because their favorite TV show was on!

Don’t worry! We can always create new Monitors.

There are 300 Monitors already set up in the system, many of these on a whole webpage. Monitors can be connected to any Context whether it is a page, a link, a button or even just a particular area of the page.

When a user clicks on the button or link to which the Monitor is connected, it records a ‘hit’. In this way, we can gain more insight as to what the user is doing while they are in a particular area of the application. To create a Monitor, go to Connect a Monitor to a Context

But what if he takes the high road and I take the low road?

You can also attach an existing Monitor to more than one Context.

Say you want to monitor when users open Collaborate Ultra. There are several paths that can be taken for this. If you are not interested in which path is being used and purely the number of people who are using it, you can apply one Monitor to all the different paths for getting there. To see how to connect a Monitor to additional Contexts, go to Connect an existing Monitor to a Context.

The data gathered by Monitors is shown in the Tool Adoption and Course Activity Reports using Reporting Templates. If a Monitor is not assigned to a Reporting Template, the results will not be available for review or action. Therefore, it is VERY IMPORTANT that you add any new Monitors to the Reporting Templates as soon as they are created so that this information is not lost to you. To find out how, go to Connect a Monitor to a Reporting Template.

The EesyReports Suite also provides Comparison Reports in which you can easily review and analyze the user activity on your new Monitor. To find out more, go to The User Groups vs Monitors Report,The Monitor Trend Report, The User Group Trend Report, or The Champions Report.

Now, where can we find them?!

Monitors are listed and can be viewed in the Monitor Overview. Access the Monitor Overview from the Management section of the EesySoft web application.

This report provides you with a list of all active Monitors in your LMS including:
  • The Monitor Name
  • The Monitor ID: System generated, use this to find your custom Monitors in the EesyProducer.
  • The last user to trigger the Monitor
  • The last time the Monitor was triggered
  • The first time the Monitor was triggered
  • The user who created the Monitor
  • The total number of hits the Monitor has recorded since it was created

The list can be sorted by clicking on the diamond next to the column heading. Click once to sort ascending, click again to sort descending. You can also download the results of this report into a csv file for further manipulation.

Click on the Monitor to see a Popup containing a Screen Capture of the Context and a description of the Monitor. The Context area in the Screen Capture is bordered in red.

Need to make a change?

You can access Monitors you have created using the Monitor ID. The Monitor ID can be found in the Monitor Overview Report and is used to open a custom Monitor in the EesyProducer. Access the Monitor Overview Report from the Management section of the EesySoft web application.

To access the Monitor, open up the EesyProducer and navigate to Tools / Jump to Monitor.

Enter the ID number when prompted.

The Context will be highlighted in the Navigation Panel and the Screen Capture will appear in the Working Panel and the Context area is bordered in red: From here, you can analyze and change your Monitor, or remove the Monitor entirely.

Changing Monitors

Only the name of a Monitor can be changed.

To change the name of a Monitor, highlight the Monitor in question and click on the icon. Click on OK to update the Monitor name. The Monitor will automatically update in the Reporting Template to reflect your change. If you want to change the area that a Monitor relates to, the best way to do this is to create a new Context for the area in question, connect a Monitor to it and remove the old Monitor.

Deleting Monitors

When deleting a Monitor, make sure you delete the Monitor itself before deleting the Context to which it is attached.

To delete a Monitor, click on the Monitor in question and either right-click and select Delete, or use the icon in the taskbar. Once ALL items are removed from the Context, only then is it safe to delete the Context itself.

Check that the Monitor has been deleted by reviewing the Monitor Overview Report in the EesySoft web application. If the Monitor has been properly deleted, it will no longer appear in this report.

Are you finding Monitors in this report that shouldn’t be there? Get in touch.

So, where do you go from here? Here’s some inspiration!

Click on a heading to get the full story!

UNT boosts Student Preview Mode with a Hint and HTML Help Item

  • Capture a Context for the Student Preview icon and connect a Monitor
  • Find out how many of your Faculty are using this functionality
  • Add a message to promote the Student Preview icon
  • Watch your adoption rise!

San Diego State get grade uploads going using a Systray message

  • Capture a Context for uploading grades to the web portal and connect a Monitor
  • Find out how many of your Faculty are using this functionality
  • Add a message to promote the upload grades functionality
  • Watch your adoption rise!

CCAC moves smoothly to box view with a Systray and File message

  • Capture a Context for the box view in Assignments and Connect a Monitor
  • Find out how much box view is being used
  • Add a Support Center Help Item to help your users adjust
  • Watch your Support calls disappear!

Have we whetted your appetite?!

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