Tuition fee Payment deadline notice

  • Eric Silva - UTRGV
  • Blackboard, Canvas, Blackboard Ultra
Students, University Process, Start of Term

Campaign Description

With the start of the Spring Semester, we were asked to provide a notice in Blackboard reminding students of payment deadline. Since EesySoft currently doesn’t offer a way to batch upload users for a campaign, we got creative. Here’s how we deployed a payment deadline notice to nearly 2,000 students. ## The Work Around While the current setup of Campaigns offers the ability to add students one-by-one, it doesn’t provide an easy way to import multiple users at the same time. While exploring the EesySoft Dashboard for an alternative, we noticed that Popup Messages could be deployed via course roles. With this feature, we then created a new custom course role just to be used for our EesySoft Campaign. ## How We Did It 1. Create a new custom course role titled _EesySoft_. 2. Create a new course titled _EesySoft Messaging_. 3. Make the new course unavailable. 4. Batch enroll the users with the new EesySoft course role. 5. Login to the EesySoft Dashboard and create a new Popup Message. 6. Set your context, proactive status, start date, and end date. 7. Set the target to be assigned to _CourseRole_EesySoft_. NOTE: Using this method you will only be able to deploy one large targeted campaign. If you needed to run multiple large scale campaigns, you could create multiple EesySoft course roles. I will also mention that our faculty don’t have the access to enroll users into their courses, so we don’t have to worry about faculty and staff using the EesySoft role.

Success Criteria

Monitoring the click throughs in the message with a campaign and keeping track of how many people have paid their tuition fee
Final payment deadline Spring 2019
A message to alert specific students to pay their tuition fee with a clickable link to a payment portal.
  • Pop-Up Message
  • Students
  • Institution page

Copy & Paste Message Content

Final Payment due by 5 PM Thursday January 17th. One or more of your courses may be dropped if you have a balance on your tuition and fee bill. You must make payment arrangements if your financial aid does not appear on your bill or it will not cover your balance. Payment options available: Cash or check payment may be made in person at the office, locations: (provide locations) Emergency loans are available online. payments made by echeck, credit card and debit card can also be made online. The options listed above may be accessed through my.utrgv.edu and selecting > student services > student account > make a payment If you need assistance, please contact us at (provide email address)

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