The User Group Trend Report

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Find out what Tools your users think are ‘trendy’!

Compare the use of particular Tools by a specific User Group over time

In this section we will cover:

Click on a topic to jump straight to it

 

Hot or not?

Find out what Tools are ‘hot’ and when they are being used the most. By analyzing the behaviour of a single User Group, it is easier to see where Tool usage is lower than expected for those users. The User Group Trend Report allows you to identify if and when certain Tools are being utilized to check whether your users live up to expectations.

For more insight on using this report for specific scenarios, jump to Lights, Camera, Action! This report will not provide information on a single user. For this information, please use The Tool Adoption Report or The Course Activity Report.

Follow the steps below to access the User Group Trend Report:

1.

Open up the EesySoft web application and log into the relevant environment.

2.

Click on the Activity Reports section, then the Comparison Reports section to find the User Group Trend Report, OR access the Comparison Reports through the orange menu panel on the left of the screen.

The User Group Trend Report provides a graph of the number of times that users in the specified User Group or Role have triggered a specified Monitor or list of Monitors over a particular period of time.

The results shown and which format they take are dependent on the Selection Options at the top of the report. To find out more about these, jump to What options do I have? Hover over a plotted point on a line graph or one of the bars on a bar graph to see the actual figure represented. Too much information?! You can remove items from the graph by clicking on the relevant item in the graph’s legend. Click once to remove the data from view, click again to return the data to the graph.

Once you have it the way you want it, you can print the report, or download the data into a csv file using the icons to the right below the Selection Options. You can also save the report to run again at a later date using the + or Save icon in the Selection Options section.

 

And now for the maths…

The User Group Trend Report provides an analysis of the number of unique users from a specific User Group who trigger a particular Monitor or Monitors over a specified time period. The report can also be run to show the total number of times the Monitor has been triggered per unit of time, not taking into account which user has triggered it.

The results can be presented in a number of ways determined by the Selection Options that are set. For results shown as a percentage, this formula is used:

What options do I have?

The User Group Trend Report has a number of Selection Options which determine it’s content and presentation. This, in turn, impacts the data presented in the graph. Once you have settled on the options that work best for you, you can save this report to use again by clicking on the Save button under the Graph Style dropdown. You can then find this report in My Reports. All Selection Options must be populated in order for the report to run. They are:

Click on a Selection Option to jump straight to it.

 

Graph Style

Here you can decide the format in which your data should be presented. There are 3 formats for the data itself and each can be presented as a bar graph or a line graph to suit your tastes. The options available are:

% of Active users This selection presents the data as a percentage of the active users for the selected User Group with a y-axis running from 0% to 100%. Therefore, this can be difficult to interpret for small variances.

Actual Number of users This selection presents the actual number of users that have triggered the Monitor. The y-axis adjusts to take into account the results making this a better option for small variances.

Total Number of Visits This selection presents the total number of times the Monitor has been triggered regardless of whether it was triggered by the same user.

When a Selection Option is changed, you must click on Apply to update the details in the graph. For examples of how to make this setting work for you, jump to Lights, Camera, Action!

Back to the top of the Selection Options section.

Unit of Time

You can review this data for any period of time. Depending on the period of time you select, you may want to see these results on a daily or weekly basis. You can set the units for the x-axis of the graph and the basis for calculations to one of the following options:

  • Auto: The system will automatically select an appropriate time unit for your specified Time Period or date range.
  • Days: The activity from 12am to 11:59pm for each day of the specified Time Period or date range will be shown.
  • Weeks: The activity for each week of the specified Time Period or date range will be shown. Weeks run from Sunday to Saturday.
  • Months: The activity from the first day to the last day of the month will be shown. Take care that if you use this selection, your Start and End dates are also set to the first day of the month.
  • Years: The activity from 1st January to 31st December for each year included in your specified date range. Take care that if you use this selection, your Start and End dates are also set to the first day of the year.
 

Remember, results are provided until 12am on the End date, so set the End Date to the day after the last date you want included in the results. For a Unit of Time setting of Months or Years, this is particularly important. When a Selection Option is changed, you must click on Apply to update the details in the graph. For examples of how to make this setting work for you, jump to Lights, Camera, Action!

Back to the top of the Selection Options section.

Time Period

You can review this data for any period of time. We have set up some standard ones for you, or you can specify your own date range. The options available are:

  • All Time: This setting will provide results collected since the EesySoft Building Block was installed.
  • Last Three Months: If you were to run this report on 7th May, the data presented would be for 12am on 7th February until 12am on 7th May.
  • Last Year: If you were to run this report on 7th May 2018, the data presented would be for 12am on 7th May 2017 until 12am on 7th May 2018.
  • Fixed: This setting activates the Start and End Date fields allowing you to specify any range you want.
 

Remember, a Monitor only starts counting ‘hits’ once it is created so if you are comparing custom Monitors, setting this to All Time may give a skewed representation. When a Selection Option is changed, you must click on Apply to update the details in the graph.

Back to the top of the Selection Options section.

Start Date & End Date

When a Time Period of Fixed is selected, the date range for which you want to run the report can be entered using the calendar icon next to the Start Date and End Date fields. The report will return data from 12am on the Start Date until 12am on the End Date. This means the report will not contain results for the date entered in the End Date field. To view live results, enter tomorrow’s date in the End Date field. When a Selection Option is changed, you must click on Apply to update the details in the graph.

Back to the top of the Selection Options section.

Monitors

You can report on as many Monitors as you like. Select Monitors by scrolling through the dropdown or start typing to search for the Monitor by name. Each Monitor selected here will be represented separately in the graph. If you are unsure which Monitors you want to look at, you can add more than you need here and remove the ones you don’t need from the graph by clicking on their entry in the graph’s legend. When a Selection Option is changed, you must click on Apply to update the details in the graph.

 

Back to the top of the Selection Options section.

Restrict to User Groups

This report is specifically for analyzing the activity of one User Group. To see data for several User Groups, try the The Monitor Trend Report.

You can, however, create a custom selection of User Groups for the purposes of this report by clicking on the icon.

A window will open allowing you to create a one-off collection of User Groups for the purposes of the report. This custom grouping will appear as one item in the graph. You can also create more complex rules about the users you want to compare here. In this example, we are interested in any user who is part of any User Group starting CURS. Therefore, using an “Or” statement ensures that a user will be included regardless of how many of the User Groups they are in. Using an “And” statement here will allow you to find users who are assigned to more than one User Group. For example, you could create a custom User Group for users in a particular Department User Group AND have a Role of Instructor.

Each User Group or Role selected here will be represented separately in the graph. You can remove selected User Groups that you don’t want to see in the graph by clicking on their entry in the graph’s legend.

When a Selection Option is changed, you must click on Apply to update the details in the graph.

Back to the top of the Selection Options section.

Lights, camera, action!

There are many ways this information can help you out. Here are just a few ideas:

I’d rather not look!

Sometimes, we resort to the ‘ignorance is bliss’ philosophy and stick our heads in the sand. It never helps, but we’re all guilty of it! In this example, we will have a look at whether our Students are doing the same with their grades.

This report has been set up to show the Total number of Visits logged by the Monitors Enter My Grades and View_grade_feedback between 2 specific dates. A Role of CourseRole_Student relating to all students has been assigned and the Unit of Time left as Auto.

 

Leaving the Unit of Time as Auto means that this report has given us totals on a weekly basis. We can see that most weeks have seen between 25,000 and 35,000 visits to the My Grades page. By changing the Unit of Time, we can look at trends in this activity in more detail.

We can now see much more clearly that it seems that Students prefer to check their grades early in the week.

Bear in mind, though, in this graph, we are seeing total number of visits. It’s great that we’re seeing a lot of activity in the My Grades page but is it always the same people or is everyone really that keen to see their results? Let’s change the Graph Style to % of Active Users to see what proportion of students are triggering these Monitors.

Now we can see that in actuality, only about 20% of students are accessing My Grades. With this information to hand, it would make sense to add a proactive message to the LMS appearing on a Monday advising students to check their progress here.

Have we whetted your appetite?! Learn more: