Don’t have OCD or a photographic memory? Don’t worry!
Having worked with reporting all my life, I know only too well the imporance of being able to revisit your analytics. How you provide someone with a specific ad-hoc analysis, only to be asked months, or even years later for more information. There are several ways in which to make use of this area:
The My Reports area is a central repository for the following saved reports:
Watch this space! We are always looking to improve and are currently working on bringing automatic scheduling and distribution of reports from this area.
Follow the steps below to access the My Reports area:
The My Reports area presents your reports with the following information to help you easily find the one you are looking for:
With loads of great reasons to save reports here, this list can get quite long. Don’t worry – you can sort the list by clicking on the diamond next to each column heading. Click once for ascending, click again for descending. Click on a report to open it. You can update and resave the report by using the icon in the Selection Options of the opened report.
The Help Item Overview User Segments The Monitor Overview The User Group Overview My Campaigns The Support Tab Report The Proactive Support Report The Knowledge Base Report The Assisted Support Report