Campaign to inform students of the discontinuation of a specific LMS functionality

  • Schelly Gardner from Southern Cross University
  • Blackboard
Students, Course Mgmt

Campaign Description

The goal is to inform all users that a specific LMS functionality, namely Social Profiles, will no longer be supported. By informing users proactively, they can plan accordingly and there should be a reduced number of incoming support requests related to the issue.

Success Criteria

Students are aware that Blackboard will no longer be supporting the use of Spaces, Messages and People in the Global Navigation menu.
End of Life for Blackboard Social Profiles!
This message is intended to proactively inform students that a certain LMS functionality will soon no longer be available. In this case it refers to Social Profiles in Blackboard, meaning the use of Spaces, Messages and People in the Global Navigation menu will no longer be supported.
  • Systray Message
  • Students
  • Homepage

Copy & Paste Message Content

Hi ! Blackboard will no longer be supporting the use of Spaces, Messages and People in the Global Navigation menu that you see when you click on your name. All other tools will still be here in the Global Navigation menu and you can still check your grades, your posts or discussion board threads and updates from here. You can upload a new avatar by clicking on your name, Settings, Personal Information, then Personalise my Settings to adda a new avatar or photo. Click on Settings, then Personal Information first! IF you didn’t know about Spaces, Messages and People in the Global Navigation menu, you won’t be missing them!

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