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The goal is to ensure that all instructors know how to make their Collaborate Ultra recordings downloadable for students, and know that this setting must be changed before they start recording. This will ensure students can access the content they need and instructors do not have to re-record any sessions.
In order for anyone to download recordings, you must change your Session Settings. This must be done BEFORE a recording.
Click the ‘…’ and select Edit Settings.
Scroll down to Session Settings, click this to expand and click to Allowing Recording Downloads.
If you create a recurring session, make sure that this Allowing Recording Downloads is selected BEFORE you SAVE the recurring sessions!