Switching to online learning formats: Students

Why use this campaign?

Switching to online-only education can be challenging for students. This campaign provides them with guidance on how to successfully attend online classes and office hours, keep track of their tasks, and reminds them to use EesySoft Support Center if they need help using their LMS.
To find out where messages are placed, watch: Switching to online learning formats: Students.

Tool categories

The following tool categories must be enabled in order to deploy this campaign:

Messages

Systray

Welcome to online learning!

Systray

Stay on track!

Systray

Attending online classes & office hours

Support Articles

Watch a video about groups

Watch a video about discussions

How to Succeed Online

Exchange files with a group

Create a group

Monitors

Watch embedded Youtube video

The monitor is triggered when a user opens a Youtube Video version of the Youtube Mashup.
  • Watch Video > Watch Youtube video (2 Monitors)

View List Fora

This monitor is triggered when a user enters the Discussion Board Page where all of the fora within a discussion board are listed.
  • Forum > View list discussion board forums

View Details Single Announcement

This monitor triggers when a user views the details of a single announcement
  • Announcements > Read Announcements (4 Monitors)

View course announcements list

The monitor is triggered when a user enters the 'View course announcement list' page
  • Announcements > Read Announcements (4 Monitors)

View Announcements

The monitor triggers when a user views the list of Announcements on the Announcement Page.
  • Announcements > Read Announcements (4 Monitors)

Use Lynda.com embedded

This monitor triggered when a user opens a Youtube Video in the thumbnail Mashup.
  • Watch Video > Watch Youtube video (2 Monitors)

Use Lynda.com embedded

This monitor triggers when a user opens content that has been embedded from Lynda.com
  • Watch Video > Watch Lynda.com video (2 Monitors)

Use Lynda.com

This monitor triggers when a user opens a link to Lynda.com
  • Watch Video > Watch Lynda.com video (2 Monitors)

Upload Assignment

The monitor is triggered when a user accesses the Upload Assignment Page, where an assignment is written in the Content Editor of Blackboard or where an attachment is added to the assignment.
  • Assignment > Submit Assignment

Reply to a Forum Message

This monitor measures that a user actually enter a reply in a discussion.
  • Forum > Add a Message/Reply to a Forum

Play Kaltura video Mashup

This monitor is triggered when a user plays a Kaltura video that was added via the Kaltura Mashup.
  • Watch Video > Watch Kaltura video (2 Monitors)

Play Kaltura video Mashup

This monitor triggers when a user plays a Kaltura that was added via the Kaltura Mashup
  • Watch Video > Use Kaltura media (5)

Play embedded Kaltura video 2

This monitor triggers when a user interacts with an embedded Kaltura video.
  • Watch Video > Use Kaltura media (5)

Play Embedded Kaltura Video

This monitor is triggered when a user plays a Kaltura video that has been embedded.
  • Watch Video > Watch Kaltura video (2 Monitors)

Play embedded Kaltura Video

This monitor triggers when a user plays a Kaltura video that has been embedded
  • Watch Video > Use Kaltura media (5)

Frequently Asked Questions

Many institutions find themselves facing similar challenges and need to communicate with their users (instructors and students) to implement something new, or increase usage of a certain tool inside their LMS, for example. We anticipate such scenarios and create EesySoft campaign templates surrounding a wide range of topics. These campaign templates consist of contextualized messages, ensuring that users receive on-demand assistance, accompanied by relevant help articles and videos, to help them achieve their goals. The content is delivered to you in a straight-forward template format. You can preview all of the content to decide if it meets your needs and import it with the click of a button. You are free to customize the campaign by adding, editing, or deleting content that is not applicable to your institution.

Learn more in the following articles:

Would you like to use premade articles, messages, and reports offered by EesySoft’s in-house education specialists? Here is how you can import a campaign template and use it within your own environment.

Instructions

  1. Sign in to app.eesysoft.com and select the desired EesySoft instance.

  2. In the top navigation, click Campaigns.

  3. Click the Templates tab.

  4. Select the template you wish to import by examining the title and description.

  5. Click the Import button of the desired campaign.

     

  6. On the Campaign Details page, review the campaign information, target audience, and outcomes. You can edit any campaign property where needed.

  7. In the Help Items section, you are able to preview all of the associated messages and articles.

     

  8. Here, you can also add or remove campaign content.

  9. Existing campaign content can be edited from the Message or Support page.

  10. Once your campaign is ready, you can start it right away or schedule it for a later date.

At EesySoft, we have a team dedicated to creating content, which includes designing and delivering Eesysoft Campaign templates. The content team consists of experts in educational technology and instructional design. They carefully consider the prior knowledge of the users, their time constraints and motivation, so that campaigns provide useful information in the right format to successfully support them to change their behavior.

If you have an idea for an EesySoft campaign template that other institutions could benefit from you can submit it in the Universe. The content team regularly checks these, and they often provide inspiration to create campaign templates that benefit a wide range of customers. Alternatively, you can reach out to your Customer Success Manager.

Using a campaign template as a draft means cloning the campaign template to your list of campaigns – don‚Äôt worry, the campaign does not automatically start after after you click “use as draft”. You are always in control!

After you have clicked “use as draft” , it is visible in your list of campaigns. This means you can review it and if necessary, tailor it to meet the needs of your institution. Only after assigning a target audience and pressing the Start Campaign button, the campaign will be activated and its content will be shown to your specified target audience. Remember that you can stop the campaign at any time by simply clicking on the Stop Campaign button.

Ready to launch a campaign or schedule it for a future date? Here is how you are able to determine a campaign’s start and end date on the Campaign Details page.

Instructions

 

  1. Sign in to app.eesysoft.com and select the desired EesySoft instance.

  2. In the top navigation, click Campaigns.

  3. In the All Campaigns tab, click on the campaign you wish to launch.

  4. On the Campaign Details page, click the Start Campaign button to launch the campaign immediately.

     

  5. This will set the campaign start date to the current date and time and leave the end date blank.

     

  6. If you wish to end the campaign, click the Stop Campaign button, which will populate the end date with the current date and time.

     

  7. To set a specific start and end date for the campaign, click the Schedule Campaign button.

     

  8. Enter the desired start date and end date in the dialog and click Ok.

     

  9. The start date and end date are updated accordingly.

     

The messages and articles assigned to the campaign are only shown to end-users once the campaign has started.

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Email:
info@eesysoft.com

Phone:
+31 (0)20 6586204

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