EesySoft for the Blackboard
Learn Ultra Experience

Powerful adoption, communication and support solutions tailor-made for the Blackboard Learn Ultra Experience. Transitioning to the Blackboard Learn Ultra Experience from the Blackboard Learn Original Experience? We’re here to help with pre-made support content and onboarding/offboarding messaging campaigns.

Powerful support and messaging directly in
the Blackboard Learn Ultra Experience

Guide faculty and students through processes with personalized messages and provide 24/7 access to a customizable support center on any page within the Blackboard Learn Ultra Experience.

Manage your migration process

Use EesySoft’s out of the box content to guide your off/onboarding process, kickstart faculty and student trainings and measure the impact.

We're with you at every step of your transition

Eesysoft Ultra Timeline

EesySoft for the Blackboard Learn Ultra Experience Whitepaper

Download the EesySoft for the Blackboard Learn Ultra Experience Whitepaper to find out exactly how you can make your upgrade to the Blackboard Learn Ultra Experience as smooth as possible with in-app communication, support and pre-built adoption campaigns. 

More ways to use EesySoft
with the Blackboard Learn Ultra Experience

EesySoft - Blackboard Learn Ultra Experience Integration Timeline

Jan, 2019
Jan, 2019

Blackboard Product Team Assigned to Integration Project

Complete

March, 2019
March, 2019

Kick-off Meeting for Integration Project

Complete

Ongoing
Ongoing

Weekly Sync Meetings

Complete

April
April

First Development Sprint Starts!

Build the foundational support for EesySoft in Blackboard Learn Ultra Experience

September 2019
September 2019

Started Synchronous Development

The EesySoft product team got  access to a Blackboard Learn Ultra Experience development environment to start programming against the framework.

February 2020
February 2020

Integration Framework Reports & Support

Collaborated directly with the Blackboard Learn Ultra Experience to deliver a complete integration framework for EesySoft Reports and Support to work in Blackboard Learn Ultra Experience. 

April 2020
April 2020

Messaging Integration Framework

Blackboard plans to complete and provide access to the complete integration framework for EesySoft messages. 

May 2020
May 2020

Developing Master Content

Currently our product and content teams are working on building the master content for Blackboard Learn Ultra Experience. 

Start integrating EesySoft in your Blackboard Learn Ultra Experience

May 7th 2020: EesySoft for Ultra Release Statement

Over the past year, EesySoft’s and Blackboard’s product teams have collaborated to deliver EesySoft’s reporting, support and messaging capabilities into the Blackboard Ultra Experience. To enable this unique integration Blackboard has provided access to their new Ultra Extension Framework. This framework allows EesySoft to (1) receive telemetry data on specific navigation, click, and hover events (2) present in-application help via a peak panel, and (3) invoke and populate notifications and pop-up modals on specific elements and pages within the Blackboard Ultra interface. The EesySoft product team is currently finalizing the software and content development work needed to release EesySoft for Blackboard Ultra.

EesySoft is happy to announce that an initial production release for the Blackboard Ultra integration has been planned for May 31st 2020.

The initial release will contain the following:

    • An in-application Support Center with contextual help covering key functionality and escalation to help desk, accessed through the native support icon in Blackboard Ultra in the bottom right corner
    • Monitors to measure usage of Ultra Base Navigation and limited Ultra Course functionality
    • Full Messaging capabilities on a limited set of predefined placements in Ultra Base Navigation and the Ultra Course Experience

This initial release will be followed up with regular incremental updates in order to take full advantage of the Ultra Extension Framework by September 2020.