Ally Implementation at Brunel University (Students)

3rd Party Tools, Accessibility, Instructors, Start of Term, Students, Support, University Process

Campaign Description

The following campaign example shows how Brunel University, London, approached a phased implementation of Blackboard Ally, using EesySoft to support users along the way. With time pressure to implement Ally by their semester start date in September 2019, Brunel contacted the EesySquad, and our CSM Ladan helped them to create Campaigns and EesySoft’s out-of-the-box messages to achieve their goals! Check out the full use-case here:

Success Criteria

Blackboard Ally is implemented before the semester start date and EesyMessages and EesySupport are used to inform users and handle incoming queries regarding the new tool
Use Alternative Formats
Campaign message to increase awareness among students about Blackboard Ally and how they can use the tool to view uploaded content in alternative file formats. The message was supported through an explanation video borrowed from Blackboard’s knowledge base. The video covers the value of Ally for students.

Copy & Paste Message Content

Click here to have access to alternative file formats of your course content. This will help to make study materials fit your learning needs.

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