Guiding Students & Faculty To a Successful Online Learning Experience

What is EesySoft?

EesySoft helps institutions around the world improve the way they use learning applications like Blackboard, Canvas, D2L and 3rd-Party EdTech Tools by adding a layer of personalized communication and self-support. Measure how faculty and students use your EdTech, take action with targeted in-application messages and provide 24/7 context-sensitive self-support.

How Do Institutions Use EesySoft?

Reducing EdTech Costs in Times of Covid-19

Miroslav Lulic has been an LMS Admin at CSU Chico for fourteen years. His team uses EesySoft to communicate with students and faculty directly within the Blackboard environment and collect user feedback. EesySoft reporting allows him to show management what tools and features are being utilised in the LMS. During the shift to online learning, users had access to 24/7 self-support with the EesySoft Support Center. Watch the video to learn more!

Using EesySoft at Foothill College amidst the COVID-19 Pandemic

EesySoft was instrumental in ensuring academic continuity at Foothill College and this session will go into detail on just how EesySoft’s in-line messaging, tool adoption reports, and support center were utilized to support and guide students and faculty during the transition to fully online teaching & learning this year.

Being able to have a strategic, precise message pop up right when somebody is about to do something [in the LMS] that might not be working right is amazing!

EesySoft has been instrumental in ensuring our faculty and students make a successful move to Canvas. We have been able to track adoption and reach out to users who may be struggling with the transition. EesySoft has made a complex task much easier!"

Our students immediately recognised how powerful it was to be able to message one another in a big message that all students were seeing. Once students starting saying “this is valuable”, it became a way for the entire campus to communicate.

Using EesySoft helped us identify a gap in our LMS training. We discovered that a much higher than anticipated number of faculty members were using the quiz function on Canvas. We added new training opportunities on quizzes for faculty, which were highly attended.

Using EesySoft to communicate about Blackboard updates

Find out how the California State University – Chico uses EesySoft to shape their communication strategies around new EdTech tools and Blackboard updates with highly targeted EesySoft messaging campaigns.

Over 2.5 million teachers & students use EesySoft for guidance

How Does EesySoft Work?

Communicate with Users Anywhere in Your Learning Application

Create campaigns to communicate with your users, guide them through any task in your LMS or EdTech tool, and view the impact on behavior and tool adoption.

Being able to have a strategic, precise message pop up right when somebody is about to do something [in the LMS] that might not be working right is amazing!

Jolie Theall

Instructional Designer & Frontline Canvas Administrator Foothill College

Provide In App Support Directly In Your LMS

Provide out-of-the-box self help content at the moment of need directly within your LMS, analyze data to discover where users struggle, and route support requests more efficiently.

"We had 97% positive feedback on a 'proactive support' message to help our new users locate their courses in Canvas. The messaging also resulted in reduced calls to Canvas support staff over the first two weeks of the new academic year.”

Brian Larkin Senior Instructional Technology Resource Specialist at Santa Clara University

Useful Files, Links & Docs

San Diego State Universe - Communicating the many transitions of 2020

Read the guest blog post on how the SDSU Information Technology Division leadership used EesySoft to communicate these mission-critical transitions.

How did Santa Clara University make the most out of Canvas?

Read the full case study on how – by leveraging EesySoft, Santa Clara University was able to optimize their Canvas adoption and support efforts.

Cost Effective EdTech Strategies with EesySoft

3 Ways EesySoft helps institutions digitize learning and optimize spending by streamlining adoption & support.

Get in touch

Want to learn more about how EesySoft can be used at your institution to improve technology adoption and streamline your support processes?

We would love to hear your ideas and are ready to help you accomplish your institutional goals! Use the form on the right to get in touch with our team.

You can also talk directly to your Canvas or Blackboard account rep to give EesySoft a try!