Our Commitment to Accessibility

  • WCAG
  • VPAT

EesySoft has WCAG AA Status

Accessibility Conformance Report

International Edition
  • VPAT® Version 2.3 (Revised) – April 2019

Name of Product/Version: EesySoft Messaging & EesySoft Support

Product Description: In-application messaging and support

Report Date: November 08, 2019

Contact Information: terje.grundvik@eesysoft.com

Notes:

Evaluation Methods Used: Internal evaluation

Applicable Standards/Guidelines: WCAG 2.1

This report covers the degree of conformance for the following accessibility standard/guidelines

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A (Yes / No )

Level AA (Yes / No )

Level AAA (Yes / No )

Web Content Accessibility Guidelines 2.1

Level A (Yes / No )

Level AA (Yes / No )

Level AAA (Yes / No )

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 

(Yes / No )

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, – V2.1.2 (2018-08)

(Yes / No )

“Voluntary Product Accessibility Template” and “VPAT” are registered
service marks of the Information Technology Industry Council (ITI)

Terms

The terms used in the Conformance Level information are defined as follows:

      Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.

      Partially Supports: Some functionality of the product does not meet the criterion.

      Does Not Support: The majority of product functionality does not meet the criterion.

      Not Applicable: The criterion is not relevant to the product.

      Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

 

 WCAG 2.x Report

Tables 1 and 2 also document conformance with:

      EN 301 549:  Chapter 9 – Web, Sections 10.1-10.4 of Chapter 10 – Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 – Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation

      Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.1.1 (Web)

      10.1.1.1 (Non-web document)

      11.1.1.1.1 (Open Functionality Software)

      11.1.1.1.2 (Closed Functionality Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.2.1 (Web)

      10.1.2.1 (Non-web document)

      11.1.2.1.1 (Open Functionality Software)

      11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.2.2 (Web)

      10.1.2.2 (Non-web document)

      11.1.2.2 (Open Functionality Software)

      11.1.2.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.2.3 (Web)

      10.1.2.3 (Non-web document)

      11.1.2.3.1 (Open Functionality Software)

      11.1.2.3.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.3.1 (Web)

      10.1.3.1 (Non-web document)

      11.1.3.1.1 (Open Functionality Software)

      11.1.3.1.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.3.2 (Web)

      10.1.3.2 (Non-web document)

      11.1.3.2.1 (Open Functionality Software)

      11.1.3.2.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.3.3 (Web)

      10.1.3.3 (Non-web document)

      11.1.3.3 (Open Functionality Software)

      11.1.3.3 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.4.1 (Web)

      10.1.4.1 (Non-web document)

      11.1.4.1 (Open Functionality Software)

      11.1.4.1 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

      9.1.4.2 (Web)

      10.1.4.2 (Non-web document)

      11.1.4.2 (Open Functionality Software)

      11.1.4.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.1.1 (Web)

      10.2.1.1 (Non-web document)

      11.2.1.1.1 (Open Functionality Software)

      11.2.1.1.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.1.2 (Web)

      10.2.1.2 (Non-web document)

      11.2.1.2 (Open Functionality Software)

      11.2.1.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.2.1.4 (Web)

      10.2.1.4 (Non-web document)

      11.2.1.4.1 (Open Functionality Software)

      11.2.1.4.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.2.1 (Web)

      10.2.2.1 (Non-web document)

      11.2.2.1 (Open Functionality Software)

      11.2.2.1 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.2.2 (Web)

      10.2.2.2 (Non-web document)

      11.2.2.2 (Open Functionality Software)

      11.2.2.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.3.1 (Web)

      10.2.3.1 (Non-web document)

      11.2.3.1 (Open Functionality Software)

      11.2.3.1(Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.4.1 (Web)

      10.2.4.1 (Non-web document) – Does not apply

      11.2.4.1 (Open Functionality Software) – Does not apply

      11.2.4.1 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software) – Does not apply to non-web software

      504.2 (Authoring Tool)

      602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Authoring Tool:

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.4.2 (Web)

      10.2.4.2 (Non-web document)

      11.2.4.2 (Open Functionality Software) – Does not apply

      11.2.4.2 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Authoring Tool:

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.4.3 (Web)

      10.2.4.3 (Non-web document)

      11.2.4.3 (Open Functionality Software)

      11.2.4.3 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

      9.2.4.4 (Web)

      10.2.4.4 (Non-web document)

      11.2.4.4 (Open Functionality Software)

      11.2.4.4 (Closed Software

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.2.5.1 (Web)

      10.2.5.1 (Non-web document)

      11.2.5.1 (Open Functionality Software)

      11.2.5.1 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.2.5.2 (Web)

      10.2.5.2 (Non-web document)

      11.2.5.2 (Open Functionality Software)

      11.2.5.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.2.5.3 (Web)

      10.2.5.3 (Non-web document)

      11.2.5.3 (Open Functionality Software)

      11.2.5.3 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.2.5.4 (Web)

      10.2.5.4 (Non-web document)

      11.2.5.4 (Open Functionality Software)

      11.2.5.4 (Closed Software

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

      9.3.1.1 (Web)

      10.3.1.1 (Non-web document)

      11.3.1.1.1 (Open Functionality Software)

      11.3.1.1.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

      9.3.2.1 (Web)

      10.3.2.1 (Non-web document)

      11.3.2.1 (Open Functionality Software)

      11.3.2.1 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software:  Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

      9.3.2.2 (Web)

      10.3.2.2 (Non-web document)

      11.3.2.2 (Open Functionality Software)

      11.3.2.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

      9.3.3.1 (Web)

      10.3.3.1 (Non-web document)

      11.3.3.1.1 (Open Functionality Software)

      11.3.3.1.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

      9.3.3.2 (Web)

      10.3.3.2 (Non-web document)

      11.3.3.2 (Open Functionality Software)

      11.3.3.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

      9.4.1.1 (Web)

      10.4.1.1 (Non-web document)

      11.4.1.1.1 (Open Functionality Software)

      11.4.1.1.2 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Authoring Tool:

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

      9.4.1.2 (Web)

      10.4.1.2 (Non-web document)

      11.4.1.2.1 (Open Functionality Software)

      11.4.1.2.2 (Closed Software) – Not required

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Authoring Tool:

Table 2: Success Criteria, Level AA

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

      9.1.2.4 (Web)

      10.1.2.4 (Non-web document)

      11.1.2.4 (Open Functionality Software)

      11.1.2.4 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

      9.1.2.5 (Web)

      10.1.2.5 (Non-web document)

      11.1.2.5 (Open Functionality Software)

      11.1.2.5 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.1.3.4 (Web)

      10.1.3.4 (Non-web document)

      11.1.3.4 (Open Functionality Software)

      11.1.3.4 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.1.3.5 (Web)

      10.1.3.5 (Non-web document)

      11.1.3.5 (Open Functionality Software)

      11.1.3.5 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

      9.1.4.3 (Web)

      10.1.4.3 (Non-web document)

      11.1.4.3 (Open Functionality Software)

      11.1.4.3 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

      9.1.4.4 (Web)

      10.1.4.4 (Non-web document)

      11.1.4.4.1 (Open Functionality Software)

      11.1.4.4.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

      9.1.4.5 (Web)

      10.1.4.5 (Non-web document)

      11.1.4.5.1 (Open Functionality Software)

      11.1.4.5.2 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Authoring Tool:

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.1.4.10 (Web)

      10.1.4.10 (Non-web document)

      11.1.4.10.1 (Open Functionality Software)

      11.1.4.10.2 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.1.4.11 (Web)

      10.1.4.11 (Non-web document)

      11.1.4.11 (Open Functionality Software)

      11.1.4.11 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.1.4.12 (Web)

      10.1.4.12 (Non-web document)

      11.1.4.12 (Open Functionality Software)

      11.1.4.12 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.1.4.13 (Web)

      10.1.4.13 (Non-web document)

      11.1.4.13 (Open Functionality Software)

      11.1.4.13 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

      9.2.4.5 (Web)

      10.2.4.5 (Non-web document) – Does not apply

      11.2.4.5 (Open Functionality Software) – Does not apply

      11.2.4.5 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software) – Does not apply to non-web software

      504.2 (Authoring Tool)

      602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool:N/A

Web:

Electronic Docs:

Authoring Tool:

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

      9.2.4.6 (Web)

      10.2.4.6 (Non-web document)

      11.2.4.6 (Open Functionality Software)

      11.2.4.6 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

      9.2.4.7 (Web)

      10.2.4.7 (Non-web document)

      11.2.4.7 (Open Functionality Software)

      11.2.4.7 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

      9.3.1.2 (Web)

      10.3.1.2 (Non-web document)

      11.3.1.2 (Open Functionality Software) – Does not apply

      11.3.1.2 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Authoring Tool:

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

      9.3.2.3 (Web)

      10.3.2.3 (Non-web document) – Does not apply

      11.3.2.3 (Open Functionality Software) – Does not apply

      11.3.2.3 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software) – Does not apply to non-web software

      504.2 (Authoring Tool)

      602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Authoring Tool:

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

      9.3.2.4 (Web)

      10.3.2.4 (Non-web document) – Does not apply

      11.3.2.4 (Open Functionality Software) – Does not apply

      11.3.2.4 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software) – Does not apply to non-web software

      504.2 (Authoring Tool)

      602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Electronic Docs: Supports Authoring Tool: N/A

Web:

Electronic Docs:

Authoring Tool:

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

      9.3.3.3 (Web)

      10.3.3.3 (Non-web document)

      11.3.3.3 (Open Functionality Software)

      11.3.3.3 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

      9.3.3.4 (Web)

      10.3.3.4 (Non-web document)

      11.3.3.4 (Open Functionality Software)

      11.3.3.4 (Closed Software)

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508

      501 (Web)(Software)

      504.2 (Authoring Tool)

      602.3 (Support Docs)

Web: Supports

Electronic Docs: Supports

Software: Supports

Closed: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

      9.4.1.3 (Web)

      10.4.1.3 (Non-web document) – Does not apply

      11.4.1.3 (Open Functionality Software) – Does not apply

      11.4.1.3 (Closed Software) – Does not apply

      11.8.2 (Authoring Tool)

      12.1.2 (Product Docs)

      12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Electronic Docs: Supports

Authoring Tool: N/A

Web:

Electronic Docs:

Authoring Tool:

Table 3: Success Criteria, Level AAA

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.2.8 Media Alternative (Prerecorded) (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.2.9 Audio-only (Live) (Level AAA)

Also applies to:

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.3.6 Identify Purpose (Level AAA 2.1 only)

Also applies to:

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.4.6 Contrast Enhanced (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.4.7 Low or No Background Audio (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.4.8 Visual Presentation (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

1.4.9 Images of Text (No Exception) Control (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.1.3 Keyboard (No Exception) (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.2.3 No Timing (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.2.4 Interruptions (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.2.5 Re-authenticating (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.2.6 Timeouts (Level AAA 2.1 only)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.3.2 Three Flashes (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.3.3 Animation from Interactions (Level AAA 2.1 only)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.4.8 Location (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.4.9 Link Purpose (Link Only) (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.4.10 Section Headings (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.5.5 Target Size (Level AAA 2.1 only)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 only)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

3.1.3 Unusual Words (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

3.1.4 Abbreviations (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

3.1.5 Reading Level (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

3.1.6 Pronunciation (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

3.2.5 Change on Request (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

3.3.5 Help (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

3.3.6 Error Prevention (All) (Level AAA)

Also applies to:

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Not Evaluated

Web:

Revised Section 508 Report

Notes:

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

 

 

302.2 With Limited Vision

 

 

302.3 Without Perception of Color

 

 

302.4 Without Hearing

 

 

302.5 With Limited Hearing

 

 

302.6 Without Speech

 

 

302.7 With Limited Manipulation

 

 

302.8 With Limited Reach and Strength

 

 

302.9 With Limited Language, Cognitive, and Learning Abilities

 

 

Chapter 4: Hardware

Notes:

Criteria

Conformance Level

Remarks and Explanations

402 Closed Functionality

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402.1 General

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402.2 Speech-Output Enabled

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402.2.1 Information Displayed On-Screen

 

 

402.2.2 Transactional Outputs

 

 

402.2.3 Speech Delivery Type and Coordination

 

 

402.2.4 User Control

 

 

402.2.5 Braille Instructions

 

 

402.3 Volume

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402.3.1 Private Listening

 

 

402.3.2 Non-private Listening

 

 

402.4 Characters on Display Screens

 

 

402.5 Characters on Variable Message Signs

 

 

403 Biometrics

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403.1 General

 

 

404 Preservation of Information Provided for Accessibility

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404.1 General

 

 

405 Privacy

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405.1 General

 

 

406 Standard Connections

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406.1 General

 

 

407 Operable Parts

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407.2 Contrast

 

 

407.3 Input Controls

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407.3.1 Tactilely Discernible

 

 

407.3.2 Alphabetic Keys

 

 

407.3.3 Numeric Keys

 

 

407.4 Key Repeat

 

 

407.5 Timed Response

 

 

407.6 Operation

 

 

407.7 Tickets, Fare Cards, and Keycards

 

 

407.8 Reach Height and Depth

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407.8.1 Vertical Reference Plane

 

 

407.8.1.1 Vertical Plane for Side Reach

 

 

407.8.1.2 Vertical Plane for Forward Reach

 

 

407.8.2 Side Reach

 

 

407.8.2.1 Unobstructed Side Reach

 

 

407.8.2.2 Obstructed Side Reach

 

 

407.8.3 Forward Reach

 

 

407.8.3.1 Unobstructed Forward Reach

 

 

407.8.3.2 Obstructed Forward Reach

 

 

407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach

 

 

407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach

 

 

408 Display Screens

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408.2 Visibility

 

 

408.3 Flashing

 

 

409 Status Indicators

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409.1 General

 

 

410 Color Coding

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410.1 General

 

 

411 Audible Signals

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411.1 General

 

 

412 ICT with Two-Way Voice Communication

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412.2 Volume Gain

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412.2.1 Volume Gain for Wireline Telephones

 

 

412.2.2 Volume Gain for Non-Wireline ICT

 

 

412.3 Interference Reduction and Magnetic Coupling

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412.3.1 Wireless Handsets

 

 

412.3.2 Wireline Handsets

 

 

412.4 Digital Encoding of Speech

 

 

412.5 Real-Time Text Functionality

Reserved for future

Reserved for future

412.6 Caller ID

 

 

412.7 Video Communication

 

 

412.8 Legacy TTY Support

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412.8.1 TTY Connectability

 

 

412.8.2 Voice and Hearing Carry Over

 

 

412.8.3 Signal Compatibility

 

 

412.8.4 Voice Mail and Other Messaging Systems

 

 

413 Closed Caption Processing Technologies

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413.1.1 Decoding and Display of Closed Captions

 

 

413.1.2 Pass-Through of Closed Caption Data

 

 

414 Audio Description Processing Technologies

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414.1.1 Digital Television Tuners

 

 

414.1.2 Other ICT

 

 

415 User Controls for Captions and Audio Descriptions

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415.1.1 Caption Controls

 

 

415.1.2 Audio Description Controls

 

 

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section

502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features

 

 

502.2.2 No Disruption of Accessibility Features

 

 

502.3 Accessibility Services

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502.3.1 Object Information

 

 

502.3.2 Modification of Object Information

 

 

502.3.3 Row, Column, and Headers

 

 

502.3.4 Values

 

 

502.3.5 Modification of Values

 

 

502.3.6 Label Relationships

 

 

502.3.7 Hierarchical Relationships

 

 

502.3.8 Text

 

 

502.3.9 Modification of Text

 

 

502.3.10 List of Actions

 

 

502.3.11 Actions on Objects

 

 

502.3.12 Focus Cursor

 

 

502.3.13 Modification of Focus Cursor

 

 

502.3.14 Event Notification

 

 

502.4 Platform Accessibility Features

 

 

503 Applications

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503.2 User Preferences

 

 

503.3 Alternative User Interfaces

 

 

503.4 User Controls for Captions and Audio Description

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503.4.1 Caption Controls

 

 

503.4.2 Audio Description Controls

 

 

504 Authoring Tools

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504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.x section

See information in WCAG 2.x section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

 

 

504.2.2 PDF Export

 

 

504.3 Prompts

 

 

504.4 Templates

 

 

Notes:

Criteria

Conformance Level

Remarks and Explanations

601.1 Scope

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602 Support Documentation

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602.2 Accessibility and Compatibility Features

 

 

602.3 Electronic Support Documentation

See WCAG 2.x section

See information in WCAG 2.x section

602.4 Alternate Formats for Non-Electronic Support Documentation

 

 

603 Support Services

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603.2 Information on Accessibility and Compatibility Features

 

 

603.3 Accommodation of Communication Needs

 

 

EN 301 549 Report

Notes:

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

 

 

4.2.2 Usage with limited vision

 

 

4.2.3 Usage without perception of colour

 

 

4.2.4 Usage without hearing

 

 

4.2.5 Usage with limited hearing

 

 

4.2.6 Usage without vocal capability

 

 

4.2.7 Usage with limited manipulation or strength

 

 

4.2.8 Usage with limited reach

 

 

4.2.9 Minimize photosensitive seizure triggers

 

 

4.2.10 Usage with limited cognition

 

 

4.2.11 Privacy

 

 

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

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5.1.2 General

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5.1.2.1 Closed functionality

See 5.2 through 13

See information in 5.2 through 13

5.1.2.2 Assistive technology

See 5.1.3 through 5.1.6

See information in 5.1.3 through 5.1.6

5.1.3 Non-visual access

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5.1.3.1 General

 

 

5.1.3.2 Auditory output delivery including speech

 

 

5.1.3.3 Auditory output correlation

 

 

5.1.3.4 Speech output user control

 

 

5.1.3.5 Speech output automatic interruption

 

 

5.1.3.6 Speech output for non-text content

 

 

5.1.3.7 Speech output for video information

 

 

5.1.3.8 Masked entry

 

 

5.1.3.9 Private access to personal data

 

 

5.1.3.10 Non-interfering audio output

 

 

5.1.3.11 Private listening

 

 

5.1.3.12 Speaker volume

 

 

5.1.3.13 Volume reset

 

 

5.1.3.14 Spoken languages

 

 

5.1.3.15 Non-visual error identification

 

 

5.1.3.16 Receipts, tickets, and transactional outputs

 

 

5.1.4 Functionality closed to text enlargement

 

 

5.1.5 Visual output for auditory information

 

 

5.1.6 Operation without keyboard interface

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5.1.6.1 Closed functionality

See 5.1.3.1 through 5.1.3.16

See information in 5.1.3.1 through 5.1.3.16

5.1.6.2 Input focus

 

 

5.2 Activation of accessibility features

 

 

5.3 Biometrics

 

 

5.4 Preservation of accessibility information during conversion

 

 

5.5 Operable parts

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5.5.1 Means of operation

 

 

5.5.2 Operable parts discernibility

 

 

5.6 Locking or toggle controls

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5.6.1 Tactile or auditory status

 

 

5.6.2 Visual status

 

 

5.7 Key repeat

 

 

5.8 Double-strike key acceptance

 

 

5.9 Simultaneous user actions

 

 

Notes:

Criteria

Conformance Level

Remarks and Explanations

6.1 Audio bandwidth for speech

 

 

 

6.2 Real-time text (RTT) functionality

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6.2.1.1 RTT communication

 

 

 

6.2.1.2 Concurrent voice and text

 

 

 

6.2.2.1 Visually distinguishable display

 

 

 

6.2.2.2 Programmatically determinable send and receive direction

 

 

 

6.2.3 Interoperability

 

 

 

6.2.4 Real-time text responsiveness

 

 

 

6.3 Caller ID

 

 

 

6.4 Alternatives to voice-based services

 

 

 

6.5 Video communication

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6.5.1 General (informative)

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6.5.2 Resolution

 

 

 

6.5.3 Frame rate

 

 

 

6.5.4 Synchronization between audio and video

 

 

 

6.6 Alternatives to video-based services (advisory only)

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Notes:

Criteria

Conformance Level

Remarks and Explanations

7.1 Caption processing technology

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7.1.1 Captioning playback

 

 

 

7.1.2 Captioning synchronization

 

 

 

7.1.3 Preservation of captioning

 

 

 

7.2.1 Audio description playback

 

 

 

7.2.2 Audio description synchronization

 

 

 

7.2.3 Preservation of audio description

 

 

 

7.3 User controls for captions and audio description

 

 

 

Chapter 8: Hardware

Notes:

Criteria

Conformance Level

Remarks and Explanations

8.1.1 Generic requirements

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8.1.2 Standard connections

 

 

 

8.1.3 Colour

 

 

 

8.2 Hardware products with speech output

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8.2.1.1 Speech volume range

 

 

 

8.2.1.2 Incremental volume control

 

 

 

8.2.2.1 Fixed-line devices

 

 

 

8.2.2.2 Wireless communication devices

 

 

 

8.3 Physical access to ICT

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8.3.2.1 Change in level

 

 

 

8.3.2.2 Clear floor or ground space

 

 

 

8.3.2.3.1 General

 

 

 

8.3.2.3.2 Forward approach

 

 

 

8.3.2.3.3 Parallel approach

 

 

 

8.3.2.4 Knee and toe clearance width

 

 

 

8.3.2.5 Toe clearance

 

 

 

8.3.2.6 Knee clearance

 

 

 

8.3.3.1.1 Unobstructed high forward reach

 

 

 

8.3.3.1.2 Unobstructed low forward reach

 

 

 

8.3.3.1.3.1 Clear floor space

 

 

 

8.3.3.1.3.2 Obstructed (< 510 mm) forward reach

 

 

 

8.3.3.1.3.3 Obstructed (< 635 mm) forward reach

 

 

 

8.3.3.2.1 Unobstructed high side reach

 

 

 

8.3.3.2.2 Unobstructed low side reach

 

 

 

8.3.3.2.3.1 Obstructed (≤255 mm) side reach

 

 

 

8.3.3.2.3.2 Obstructed (≤610 mm) side reach

 

 

 

8.3.4 Visibility

 

 

 

8.3.5 Installation instructions

 

 

 

8.4 Mechanically Operable parts

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8.4.1 Numeric keys

 

 

 

8.4.2.1 Means of Operation of mechanical parts

 

 

 

8.4.2.2 Force of operation of mechanical parts

 

 

 

8.4.3 Keys, tickets and fare cards

 

 

 

8.5 Tactile indication of speech mode

 

 

 

Chapter 9: Web (see WCAG 2.x section)

Notes:

Chapter 10: Non-Web Software

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

10.0 General

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10.1.1.1 through 10.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

 

10.5 Caption positioning

 

 

 

10.6 Audio description timing

 

 

 

Chapter 11: Software

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

11.0 General

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11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

11.5 Interoperability with assistive technology

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11.5.1 Closed functionality (informative)

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11.5.2 Accessibility services

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11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.3 Use of accessibility services

  

11.5.2.4 Assistive technology

  

11.5.2.5 Object information

  

11.5.2.6 Row, column, and headers

  

11.5.2.7 Values

  

11.5.2.8 Label relationships

  

11.5.2.9 Parent-child relationships

  

11.5.2.10 Text

  

11.5.2.11 List of available actions

  

11.5.2.12 Execution of available actions

  

11.5.2.13 Tracking of focus and selection attributes

  

11.5.2.14 Modification of focus and selection attributes

  

11.5.2.15 Change notification

  

11.5.2.16 Modifications of states and properties

  

11.5.2.17 Modifications of values and text

  

11.6 Documented accessibility usage

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11.6.1 User control of accessibility features

  

11.6.2 No disruption of accessibility features

  

11.7 User preferences

  

11.8 Authoring tools

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11.8.1 Content technology

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11.8.2 Accessible content creation (if not authoring tool, enter “not applicable”)

See WCAG 2.x section

See information in WCAG 2.x section

11.8.3 Preservation of accessibility information in transformations

  

11.8.4 Repair assistance

  

Notes:

Criteria

Conformance Level

Remarks and Explanations

12.1 Product documentation

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12.1.1 Accessibility and compatibility features

 

 

12.1.2 Accessible documentation

See WCAG 2.x section

See information in WCAG 2.x section

12.2 Support Services

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12.2.2 Information on accessibility and compatibility features

 

 

12.2.3 Effective communication

 

 

12.2.4 Accessible documentation

See WCAG 2.x section

See information in WCAG 2.x section

Notes:

Criteria

Conformance Level

Remarks and Explanations

13.1 Relay services requirements

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13.1.2 Text relay services

 

 

 

13.1.3 Sign relay services

 

 

 

13.1.4 Lip-reading relay services

 

 

 

13.1.5 Captioned telephony services

 

 

 

13.1.6 Speech to speech relay services

 

 

 

13.2 Access to relay services

 

 

 

13.3 Access to emergency services

 

 

 

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